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Rainwater Tank & Pool Pumps


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FREIGHT & WARRANTIES & RETURNS

Delivery Methods

We use either Australia Post eParcel where you can trace your order at any time or couriers if very heavy items.. The best method of freight will depend on your purchase, with consideration given to product size and weight, delivery time, cost, and tracking and insurance options.


eParcel or for very heavy items Courier

eParcel is the main method we send items with.
This method of delivery is safe and you can track the progress of your parcel online and insurance is available. To confirm the location of your parcel enter the tracking number provided by Rain Water Tank Pumps at the eParcel website: http://www.eparcel.com.au

 

  • Once payment is received we will send you an email informing you the day your goods will be dispatched including a eParcel delivery number for tracking purposes.

  • In most cases you will receive your goods quickly but please allow up to 7 working days for them to arrive.

  • If you have not received your parcel after 7 working days, please contact your local post office and quote your eParcel delivery number.

 

WARRANTIES

The warranty period for each item is displayed clearly on the item page for you to see.

All of our products are top of the line items. Every purchase is sent with full tax invoice that you can use to claim any council or state government rebates and also full warranty terms. Your receipt is your warranty, so please make sure you keep it in a safe place. Should you ever misplace it though, we are happy to send you another duplicate.

In the unlikely event of a warranty claim, all the pumps we supply are supported by a nationwide service network. You can take your pump with warranty details to any store or repairer of the products and you will be looked after.

Unlike many cheap imported pumps, we only sell brands that spare parts are readily available for in most areas of Australia.

Rest assured, we look after you from day one right through the whole ownership of your pump. We care about our customers and will help you at any time with any problems.

Feel Free to call us for the cost of a local call on 1300 463 764 for any advice.

 

RETURNS & REFUNDS

RETURNS ACCEPTED WITHIN 7 DAYS OF RECEIPT OF GOODS.
GOODS MUST BE UNUSED.
MONEY BACK GUARANTEE
RETURN FREIGHT AT BUYERS EXPENSE

 


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Rain Water Rainwater Tank Pump & Pool Pumps

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